{"id":5833,"date":"2026-08-13T17:31:26","date_gmt":"2026-08-13T14:31:26","guid":{"rendered":"https:\/\/www.kaynaksaclar.com\/withdrawal-returns-policy\/"},"modified":"2026-10-03T18:08:35","modified_gmt":"2026-10-03T15:08:35","slug":"withdrawal-returns-policy","status":"publish","type":"page","link":"https:\/\/www.kaynaksaclar.com\/en\/company\/withdrawal-returns-policy\/","title":{"rendered":"Withdrawal &#038; Returns Policy"},"content":{"rendered":"<p><em>This page is the general template. The copy tailored to your order (products, total price, shipping cost, payment and delivery details) is shown at checkout, attached to your order e-mail and stored with your order in your account.<\/em><\/p>\n<h2>1. Right of Withdrawal (EU\/UK)<\/h2>\n<p>You may withdraw within fourteen (14) days of the day you (or a third party you designate) receive the goods, by an unequivocal statement to iletisim@kaynaksaclar.com or the postal address above. Reimbursement (including standard delivery) is made within fourteen (14) days via your original payment method; we may withhold it until goods are back or proof of return is provided. Return the goods within fourteen (14) days to: BOSTANCI MAH. BAH\u00c7ELERARASI SK. \u00c7INAR APT. NO:23 \u0130\u00c7 KAPI NO:7 KADIK\u00d6Y\/\u0130STANBUL - T\u00dcRK\u0130YE. <strong>You bear the direct cost of returning international orders.<\/strong><\/p>\n<h2>2. Hygiene Exception<\/h2>\n<p><strong>Hair extensions, hairpieces and wigs are sealed for health and hygiene reasons; the right of withdrawal does not apply once the seal or packaging has been opened after delivery.<\/strong> Unopened, sealed products can be returned within the period. Custom-made products are also exempt.<\/p>\n<h2>3. Model Withdrawal Form<\/h2>\n<p><em>(Complete and return only if you wish to withdraw.)<\/em><br \/>\u2014 To C\u00dcNEYT OKUR, BOSTANCI MAH. BAH\u00c7ELERARASI SK. \u00c7INAR APT. NO:23 \u0130\u00c7 KAPI NO:7 KADIK\u00d6Y\/\u0130STANBUL - T\u00dcRK\u0130YE, iletisim@kaynaksaclar.com:<br \/>\u2014 I\/We (*) hereby give notice that I\/We (*) withdraw from my\/our (*) contract of sale of the following goods (*): ______<br \/>\u2014 Ordered on (*)\/received on (*): ______ \u00b7 \u2014 Name: ______ \u00b7 \u2014 Address: ______<br \/>\u2014 Signature (only on paper): ______ \u00b7 \u2014 Date: ______<br \/><em>(*) Delete as appropriate.<\/em><\/p>\n<h2>4. Other Destinations<\/h2>\n<p>Outside the EU\/UK, mandatory local consumer rights apply; unsealed hair products cannot be accepted back for hygiene reasons anywhere. Contact us before returning any item.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How and when you can withdraw from your purchase, which items are excluded for hygiene reasons, and how returns and refunds are handled.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":8247,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5833","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.kaynaksaclar.com\/en\/wp-json\/wp\/v2\/pages\/5833","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaynaksaclar.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kaynaksaclar.com\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kaynaksaclar.com\/en\/wp-json\/wp\/v2\/comments?post=5833"}],"version-history":[{"count":9,"href":"https:\/\/www.kaynaksaclar.com\/en\/wp-json\/wp\/v2\/pages\/5833\/revisions"}],"predecessor-version":[{"id":8381,"href":"https:\/\/www.kaynaksaclar.com\/en\/wp-json\/wp\/v2\/pages\/5833\/revisions\/8381"}],"up":[{"embeddable":true,"href":"https:\/\/www.kaynaksaclar.com\/en\/wp-json\/wp\/v2\/pages\/8247"}],"wp:attachment":[{"href":"https:\/\/www.kaynaksaclar.com\/en\/wp-json\/wp\/v2\/media?parent=5833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}